Every Business Needs These 7 Digital Business Solutions
If you’re a traditional firm wanting to undertake a successful digital transformation, you’ll need the appropriate tools on your side. You can build an effective workflow that improves productivity, employee engagement, and workplace satisfaction by tackling critical areas of your organisation with digital solutions.
Not only that, but artificial intelligence and machine learning will allow you to automate a variety of jobs, giving you a competitive advantage over other small enterprises. You may build more effective business processes with a digital business transformation to compete with larger organisations on a budget. These digital solutions are applicable to a wide range of business models, so no matter what type of company you run, you may benefit from what they have to offer.
1. Project Management
Businesses, particularly those that employ a remote workforce or require collaboration across many teams and departments, require assistance in keeping track of projects and goals. Although email may appear to be sufficient at first, it is easy for team members to be left out of an update if they are not included in the most recent communication. Furthermore, when numerous projects are in the works at the same time, it clogs the Inbox and makes it difficult to keep track of them.
You might instead use a project management tool like Trello, Wrike, or Asana. They are far more efficient at delivering a complete and transparent view of the state of each project as cloud-based technologies. They may be accessed from anywhere with an internet connection and are constantly updated.
2. Social Media Management
The days of having just a website to effectively run a business online are long gone. You must have a presence on all social media sites where your target audience is engaged, in addition to your website. To demonstrate your commitment to the platforms, you must post content, communicate with users, answer to queries and feedback, and remain active.
It can be tempting, though, to try to be active on every social media platform — Facebook, Instagram, Twitter, Pinterest, LinkedIn, and so on. While social media management solutions make it easier to maintain an active presence on various platforms in less time, it’s better to focus on a few places where you know your audience is present rather than trying to be everywhere. It’s better to focus on a few key platforms and execute them effectively than to try to be everywhere with a substandard approach.
Instead of spending all day monitoring Facebook, Twitter, and other platforms where your audience is interacting with your company, you can use social media management tools like HootSuite, Buffer, or Cinchshare (most useful for groups) to monitor feeds, schedule posts, engage with your audience, and see data analytics all from a single location.
3. Email Marketing
Email marketing is still one of the most effective and widely used digital marketing strategies. Designing, sending, and reviewing the outcomes of your email campaigns is simple using a platform like GetResponse, MailChimp, or Constant Contact. You can see who opened your email, who clicked on the links, and who could be most interested in a follow-up offer or message.
You may send customised email offers to both new and return customers using segmentation, ensuring that everyone has a distinct customer experience.
4. Team Communication
It’s difficult to keep track of employee communications, especially as your company grows. Your team will be able to chat, share files, and more using a platform like Slack. Slack also interfaces with other apps, allowing for a more efficient workflow. You can build a Slack channel dedicated to water-cooler discussion so that employees can conduct off-topic chats like they would in the office. This aids employee engagement and business culture in distant organisations.
Slack works on both desktop and mobile devices, allowing your team to connect from anywhere.
5. Accounting Software
Accounting is a demanding responsibility for many small business owners, and it is easy to disregard it. If you ignore it too much, you risk forgetting to account for your monthly payroll expense in your cash flow analysis and facing an IRS audit.
By tracking spending, profit, reconciling your debts, issuing invoices, making expense reports, and practically anything else that you should keep track of on your tax returns, online accounting software like QuickBooks or Xero may take the position of an accountant and bookkeeper.
6. Procurement Software
Even if your company doesn’t make its own products, you’re still paying for items and services to keep things going. You’ll need a spot to keep track of all your purchases, invoices, and payments, from digital software subscription fees to office and break room supplies. It’s also simple to bring your buying into the digital age. PLANERGY interfaces with Quickbooks Online and Xero to make your accounting team’s life easier.
A fundamental component of a digital transition is replacing obsolete tools and infrastructure with current technologies. By switching to cloud-based solutions, you can save money by relying on supplier data centres and managed services rather than your own IT equipment and personnel.
Customers want items to be connected (think Internet of Things, or IoT) and improved with new functionality, so in addition to updating technology, it’s critical to focus efforts on embedding technology into new and existing products.
Customers also demand an integrated and frictionless experience regardless of the channel they use to contact with you, including online and offline self-service alternatives. Read white papers and case studies pertaining to your industry to help you determine what your best options are when you choose the tools that will work for your firm.
7. Human Resources Management Software
A robust human resources team is unlikely to exist when a small business is just getting started. HR management software can help with this. From organising employee shifts to sending out company notifications to collecting bank information for direct deposit, it can do it all. There are a number of minor aspects that new business owners may ignore, exposing the company to lawsuits and other problems.
Employee personal information is stored in HR management platforms, which also manage time tracking, scheduling, and payroll, benefits administration, and an organization’s legal employment and regulatory needs. Recruiting, application tracking, performance management, and accounting are all included in certain HR management software. With a self-service option, many companies allow employees to handle adjustments and updates themselves.
Using digital technology to manage these duties allows HR personnel to spend more time on value-added tasks rather than manually dealing with everything connected to recruiting, hiring, and employment.
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